3 Reasons to Use a Digital Business Model Canvas
Business
3 Reasons to Use a Digital Business Model Canvas

Never before has it been more apparent that the world is moving away from commerce in the physical realm. While it was already obvious as far back as April 21, 2015, when Google launched their mobile-first algorithms, aka Mobilegeddon, a number of factors have created a digital-ripe world of commerce. Then, just five years after Google set the digital world afire with their mobile algorithms, SARS-CoV-2 made a global appearance. For weeks, sometimes months on end, there was no place for consumers, business or private, to purchase products or services they needed other than the internet. This sets the stage for the first of three reasons to use a digital business model canvas template.

Woman, Work, Office, Whiteboard, Meeting, Girl, Female
https://pixabay.com/photos/woman-work-office-whiteboard-4702060/

1. Ease in Collaboration

With the pandemic still raging, more and more businesses are working in the digital realm, and this is probably the first very good reason to use a digital business model canvas. It is difficult to collaborate in person if workers are faced with working offsite. Other than through teleconferencing, it is virtually impossible to collaborate on any projects, inclusive of developing business models. With a digital business model canvas template, team members can collaborate and work through the template together remotely. All of the business model elements are laid out before them, making it easy to collaborate since everyone is quite literally on the same page.

2. Immediate Access to Data as Needed

Since a business model canvas is used to map out improvements in various aspects of a business, it is necessary to access data. Bear in mind that the ultimate purpose of the business model is to improve a company’s value proposition. Sometimes this means that a business can focus on internal improvements and other times in necessitates competing with other businesses in the same field. Either way, a huge amount of data must be collected and analyzed and since you are already working in the digital arena online, you can quickly move back and forth between your digital business model canvas and the data you are gathering.

3. Ease of Updating or Adding to Current Business Models

As was mentioned earlier, working in the digital realm online can offer major benefits in collaboration. However, working online also offers the ability to quickly update a current business model canvas or add new business models as they arise. Remember, a business model canvas is a sharable visualization of how your business creates, delivers, and then goes on to capture value. This is the value proposition that leads to enhanced profitability for your business. 

Every time a need, such as a new process or product, is added within your business, it prompts the necessity of creating a new business model to address those things. With the speed and ease of working in the digital realm, you have just reduced cost and enhanced your business’s profitability. While these are just three of the most important reasons to use a digital business model canvas template, you can see just how valuable working in the digital arena can be to your bottom line.

Advantages of mutual funds over government bonds
Carter Black Finance
Advantages of mutual funds over government bonds

Every working person in this world thinks about retiring after some age and relaxing. For this many people want to invest but they don’t want to put their hard-earned money somewhere where there is a risk of losing it. Some go for government bonds while some opt for mutual funds. To know about funds and bonds, we must know about them in detail and what are the advantages of mutual funds over government bonds.

A bond is a debt instrument through which companies and governments ask for capital from the public. Just like MNCs, the government also needs huge capital for various programs such as infrastructure, social programs, etc. which is far beyond what any bank can provide. When a person purchases a bond, the borrower will provide interest to the lender after some specific date in the future. If we look into mutual funds, it is a type of investment tool where huge capital is invested by many shareholders. The funds are managed by someone who is a professional also called a fund manager. Profits and losses in mutual funds are shared accordingly among all the shareholders.

Advantages of mutual funds

Mutual funds have proved to be beneficial because:

●    Reduced risks

Mutual funds are famous for their reduced risks because it uses the concept of diversification.

●    Gradual but sureshot growth

It helps your investment grow gradually because the interest income from your funds can be used to purchase additional shares in the company.

●    Low management fee

Hiring a professional who helps you in managing your funds is costly but in mutual funds, you pay for a small management fee as your part.

●    Ease

It is way too easy to purchase and handle than any other investment scheme.

Mutual funds vs government bonds

Here are a few advantages that mutual funds have over government bonds:

●    Convenient

In mutual funds, the investors do not own any part of the company but mere units of a scheme which reduces the risk factor by a lot. Owning a bond can be tiresome and is not preferred by everyone. The young generation does not want to lose their money easily and wants high returns.

●    No requirement of expert knowledge

One of the main advantages of mutual funds over bonds is that it is very easy to understand. Even a person without prior investment knowledge can learn and be ready to invest in no time. But, this is not the case with government bonds; it requires knowledge about types, interest rates, risks, taxes, etc.

●    Returns

High return in less time is the reason why mutual funds are such a common option among the public. As the government bonds offer only fixed rates over shares whereas mutual funds offer high returns depending upon the market situation.

●    Period of maturity

One of the factors is that government bonds are not preferred because of their long period of maturity. A typical government can take up to 5 years to return the money to the user but mutual funds give the return in a very short period.

●    Buying process

The whole process of buying a mutual fund till selling it is very easy to handle. Government bonds require a lot of time and knowledge to understand the transactions. Even investing in Tax mutual funds, you will be able to save more because there are fewer tax deductions.

There are numerous reasons where it proves that mutual funds are better than government bonds. If you are earning less money every month then, you can go for SIP (Systematic Investment Plan) in which you can invest money regularly and earn a large capital in the future. You can also invest a large capital one-time in any firm. The advantages of mutual funds exceed that of government bonds and every person should opt for them.

4 Ways How Accounting Software Eases Client Pain Points
Carter Black Uncategorized
4 Ways How Accounting Software Eases Client Pain Points
Pain Points: How to Find and Solve Your Customers' Problems

As an accounting or bookkeeping firm, you do everything within your power to keep your clients happy and return to you year after year. Accounting software can help you give your clients the very best experience, while also maintaining your profitability and helping you rake in more billable work. It can even help eliminate pain points that you and your clients had accepted as part of the game. 

  1. At the negotiation table

Clients want a quick turnaround for rates and charges and they do not want you to come back to them later telling them that you had underquoted. However, evaluating the health of a client’s books – and therefore how much work their books are going to call for – right then and there is no mean feat, even for the most trained eye. Accounting software can solve this little hiccup with a health check feature that comes with popular software brands like Dext. The health check feature can give you instant clarity on the state of a client’s books so that you can price accordingly.  This enables more accurate pricing and keeps your clients that much happier. 

The health checker tool can be run at any point, which means that your client can also view how much progress you have made in terms of cleaning up their books and their data. This goes a long way in assuring them that they are receiving sufficient bang for their buck. 

  1. Error-free data

Given that your client is outsourcing their bookkeeping to you, they expect error-free data as a basic return on their investment. However, the element of human error is a very real issue and this can often turn out to be a costly mistake for many small bookkeeping firms that are unable to afford automation. The good news is that today, any bookkeeping firm can afford to automate data entry and error-flagging, all thanks to accounting software. 

Accounting software eliminates human error in data entry thanks to receipt scanning software that extracts data from invoices, bills and receipts. By eliminating manual data entry, the element of human error is correspondingly minimised. If a round of double-checking takes place at your bookkeeping firm, you will be happy to note that a copy of the source document is retained with the extracted data. 

Accounting software also flags up errors and anomalies in the data and purges duplicate entries from the system. Any duplicate entries that do not completely match are merged, to ensure that no data is lost. 

  1. No need to send paperwork physically

Your clients can save time and resources on sending paperwork to you because it can be easily uploaded to the accounting software immediately and with no additional cost. 

This might seem like a minor thing, but when you think about how much most people tend to avoid paperwork, it starts to look like a much larger benefit. Your client’s team no longer needs to maintain paperwork and gather up bundles of it to be sent to you. They can simply snap and upload as and when expenses occur so that they are off of their plate. 

  1. Help your clients be more profitable 

Accounting software allows you to spot supply chain leaks and any other cash flow inefficiencies. Sharing this type of data with your client makes you invaluable. 

A major problem that your clients probably face is the hit to profitability delivered by any new tax laws. You can help your client overcome this because accounting software will tell you how the new tax law will impact your client’s profitability. Conveying this kind of information to your client ahead of the introduction of the tax law gives them time to plan and prepare, troubleshoot and remodel pricing or prepare their customers for a price hike linked to increased taxation. 

Clients love value-adds, especially the kind that helps them solve pain points without any additional cost. This also makes your bookkeeping firm harder to replace. 

Conclusion: Accounting software can be yours for just GBP 20 per month. At this entry price, you get as many as 5 login IDs, when you use a popular and highly reputed brand like Dext. Check out the offerings here: https://dext.com/uk. 

Using Fishbone Analysis in a Business: 7 Useful Tips
Business
Using Fishbone Analysis in a Business: 7 Useful Tips

Fishbone analysis is highly beneficial for companies that can get the best from this type of diagram. Using a fishbone diagram maker is a great time-saver. It avoids trying to cobble together a solution through an add-on or something else that’ll create incompatibilities. To help businesses do more with fishbone diagrams and better analyze business situations, here are seven useful tips.

Problem, Solution, Help, Support, Information, Info
  1. Cause and Effect Analysis Is Just the Beginning

While fishbone analysis often involves cause and effect reviews, that’s only the beginning. A list of initial causes can lead to various solutions being tried. Then you can try variations on those that showed initial promise but would benefit from a revised approach. 

For the more complex business problems, expect that multiple fishbone diagrams may be required to break down even sub-causes to lower levels. With multi-layered problems, that’ll certainly be the case. 

Be prepared to chart it out as deep as it goes to get to the heart of the difficulties in search of resolution. 

  1. Include Everyone Necessary

Depending on the business problem or the analysis required, include as many people as needed. Don’t discount the contributions that those at the mid-level or lower level within the business can provide. Sometimes, their perspective is differentiated enough to inform in a way that upper-level managers are no longer able to do. Depending on the situation, that may be appropriate. 

  1. Verify Who Has Used Fishbone Diagrams Before

Sometimes everyone has seen, interacted with, and contributed to fishbone diagrams. Other times, there are gaps in the knowledge that should be filled in. When you send out a request to access a shared fishbone diagram and contribute to it, be sure to include a training video walkthrough and/or a written document to explain how they’re used. Doing so avoids a manager or new contributor being unfamiliar and not wanting to look less intelligent by needing to ask. 

  1. Create a Free Sharing Environment

Businesses can suffer from people not feeling comfortable with sharing their thoughts because they’ve previously been quickly dismissed, or worse, ridiculed. This kind of culture won’t help when staff members need to perform an analysis of a business problem and freely share suggestions that might help. At that point, this type of culture bites them back. 

The CEO or senior manager who finds this is the case needs to progressively work to change this aspect of the work culture. This needs to be forcefully done with positive encouragement and praise. Also, the CEO should speak strongly to anyone found to be dismissive of other people’s ideas. Furthermore, instructions to all managers to take the same approach will gradually change how employees treat each other.  

The result of the switch will be more productive meetings and business analysis with high-quality ideas that are freely contributed. It won’t happen overnight, but it will strongly aid a struggling business in seeing both operational problems and infighting. 

  1. Be Clear on Objectives from the Start

It is easy for the objective and purpose of a diagram to change once multiple people get involved in a discussion about it. Just like with a company meeting and its agenda, keep the focus tightly on what the fishbone diagram is aiming to achieve. Ensuring the information added to the diagram is relevant and doesn’t reflect mixed signals. Also, the long-held personal agendas of certain managers shouldn’t reach the diagram. Otherwise, it will taint the process and the value of the business analysis. 

  1. Don’t Be Afraid to Start Over

Initial exploration of a business concern may go off on a tangent. When this happens, it looks into one side of the issue and misses the big picture. Don’t be afraid to create a new diagram and start over. This will retain the original diagram and the information contained therein but redirect attention to the bigger concerns. Where it’s beneficial, create fishbone diagrams for each major cause or sub-cause to explore these in greater detail. For smaller operations, this may be overkill, but for major corporations, the operational complexity may require this. 

  1. Mix in Other Diagrams and Charts, As Needed

Fishbone diagrams are valuable, but they’re not a Swiss Army Knife business solution to every problem. Appreciate the value of using a mix of different diagrams and charts as needed. This will allow you to perform effective business analysis and include useful supplementary information too. In doing so, it can make the point stronger. 

By using fishbone analysis, stubborn business issues can find quick solutions that previously alluded the management team. If the business isn’t currently using these types of diagrams, then it’s worthwhile suggesting that they do so by listing some of their benefits. 

Can I Get A Debt Consolidation Loan In Singapore With Poor Credit?
Finance
Can I Get A Debt Consolidation Loan In Singapore With Poor Credit?

Yes, you can get some financiers who would give you a debt consolidation loan even if you have bad credit.

Financial obligation combination is a debt management method that allows you to incorporate multiple financial debts right into a single settlement. Having one account can be easier to take care of.

Additionally, if you have a higher than typical rate of interest as a result of a bad credit score or charge card financial obligation, it could assist you to lower your ordinary rate.

Amongst the most typical means to combine debt is to obtain a financial obligation consolidation finance, personal lending utilized to settle numerous financial institutions. Although it might be tough to get this kind of finance with a poor credit score, there are a number of actions you can take to boost your loan authorization chances. Plus, there are alternative options to consider.

What You Must Do To Be Considered For A Debt Consolidation Loan

Every debt consolidation lender has its own set of requirements. To determine if you can repay the loan, the lender will look at your income credit score and debt to income ratio. To qualify for debt consolidation, you’ll typically need a credit score of roughly 650 points. However, some lenders will accept scores as low as 600. If you have a low credit score, the interest rate on your loan will be higher. The lower the credit score, the higher the interest rate, so you must be careful.

In Four Easy Steps, You Can Acquire A Debt Consolidation Loan With Negative Credit.

If you’re struggling with debt and believe a debt consolidation loan like a payday loan Singapore for instance could help you, your credit score should be in the mid-600s, you should have a history of making on-time payments, and you must have substantial cash. Following the steps below might help you identify a suitable personal loan for debt consolidation and increase your chances of approval.

1. Try To Watch Your Credit Score.

The state of your credit plays a significant impact in loan approval. If your credit score is low, you can expect lenders to charge you higher interest rates on loans. Even though some lenders may accept scores as low as 580, the typical score is between 600 and 700. Checking and monitoring your credit score is free with many bank programs. Finding lenders who are willing to work with you is more manageable after knowing your credit score. Many lenders make their credit score requirements, personal loan low income and lending to people with bad credit available on their websites.

2. Do Your Homework

It’s not a smart idea to take the first loan offer you come across. Instead, evaluate loan terms, amounts, and costs from a variety of lenders, including local and national banks, credit unions, and online lenders. This might be a time-consuming process, but you could wind up saving hundreds or even thousands of dollars.

Online lenders are a fantastic place to start because you can see your rates with a soft credit check that does not affect your credit score.

3. Think About Securing The Loan.

Debt consolidation loans are usually unsecured, which means they don’t demand any security. If you’re having problems getting approved for an unsecured debt consolidation loan, you might want to explore a secured loan.

Secured loans often need collateral, such as a vehicle, a property, or another asset. If the collateral fails to cover the loan amount, it must be worth enough to cover the principal amount. Secured loans are usually easier to obtain than unsecured loans, and you may be eligible for a reduced interest rate.

4. Work On Improving Your Credit Score.

You will have to build a stronger credit score before applying for a loan if you have tried everything and cannot get a loan that will save you money. For several months, your monthly debts should be paid on schedule each month. You should also pay off your credit cards and cut out non-essential spendings like subscriptions and frequent eating out.

In your short-term strategy, make sure to set aside money for debt payments every month. Try to make an appointment with your bank or credit union if you are making progress for a month or two to discuss debt consolidation and apply for a loan. If you start paying down your bills and fixing the problem already, you’re more likely to get a loan from a bank or credit union than from an online lender.

To contact Crawfort Private Limited, please visit the link.

5 Exemptions on Long-Term Capital Gains Tax On Shares Every Investor Must Know
Carter Black Finance
5 Exemptions on Long-Term Capital Gains Tax On Shares Every Investor Must Know

Long term Capital gain is the profit that is achieved from the disposal of a long term capital asset like a house property after holding it for more than three years.  And when it comes to shares, the holding period should be more than 1 year for it to be called long-term capital gain. Taxation on Long Term Capital Gains income is considered under the definition of income tax. Thus a person has to pay tax on LTCG on shares in the year the transfer of the capital asset occurs. 

Exemptions on Long-Term Capital Gains Tax

  1. Exemption limit in Annual Income

If the annual income of a person is below the exemption limit, the person does not have to pay tax on LTCG on shares. The tax exemption limit for the year 2019-20 is- 

  • Residents of India aged 80 years or above with an annual income less than Rs 5 lakhs are exempted. 
  • Residential Indians between 60-80 years of age are exempted from tax if their annual income is Rs 3 lakhs. 
  • Residential Indians whose annual income is below Rs 2.5 lakhs are exempted from tax. 
  • Hindu individual families do not have to pay tax if their annual income is below Rs 2.5 lakhs. 
  • For non-residential Indians, the exemption limit is Rs 2.5 lakhs irrespective of age. 
  1. Exemption under Section 54

The exemption under Section 54 becomes applicable when the person reinvests the capital gain from the sale of house property to buy or construct two other house properties. This exemption will be allowed only once in the life of the taxpayer and only when the capital gain is below Rs 2 crores. If the purchase price of the new property exceeds the capital gain, the exemption is limited to the total capital gains on sale. The conditions for section 54 are:

  • The taxpayer can buy the new property either 1 year prior to the sale or 2 years post the sale. 
  • If the gains are invested in the construction of a property, the construction should be completed 3 years after the date of sale. 
  • If the person sells the new property within 3 years of the sale of the original property, then the exemption is not applicable. 

3. Exemption under Section 54F

Section 54F provides exemption on capital gains from the sale of capital assets other than a house property. The taxpayer cannot only invest the capital gains for buying a new property. He has to invest in the complete sale consideration. The conditions are the same as in Section 54. Note that if you invest only a portion of the capital gains, the person will receive an exemption on tax in the proportion of invested amount to the sale price. This is another way for a person to avoid tax on LTCG on shares. 

4. Exemption under Section 54EC

You can avoid tax on LTCG on shares under Section 54EC by reinvesting capital gains into specific bonds. These bonds are-

  • In bonds issued by the National Highway Authority of India(NHAI) or Rural Electrification Corporation (REC) for up to Rs. 50 lakhs. 
  • The taxpayer can redeem the money he invested into the bonds after 3 years but cannot sell them before 3 years. From FY 2018-19, the time period has been extended from 3 years to 5 years. 
  • A person has to invest in these bonds before the tax-filing deadline to claim the exemption.

5. Capital Gains Account Scheme

Sometimes, finding an appropriate seller, arranging funds and completing the paperwork is time-consuming. If the capital gains are not invested within the date of filing of return of the FY in which the property is sold, the taxpayer can deposit the gain in a PSU bank or other banks as mentioned under the Capital Gains Account Scheme, 1988. The person is then allowed to claim exemption on this deposit. Note that if the money is not invested, the deposit will be termed as short-term capital gains in the respective year. 

A person can also gain exemption on the sale of agricultural land, provided by Section 54B. These exemptions allow the taxpayer to avoid tax on LTCG on shares and should be kept in mind. 

Make Game Interesting-Discover Secret Tips To Make Game Interesting With Gaming Cheats
Carter Black Game
Make Game Interesting-Discover Secret Tips To Make Game Interesting With Gaming Cheats

PC game cheats are one of the most popular methods for making your PC game more interesting. However, to make the game more interesting, you will need to find out the best way to use these game cheats.

PC game cheats are a popular method to get the top prize in video games. While some games offer cheat codes so that you can play them at the right time to gain the maximum score, others need more in-depth research to be used to make a game interesting.

These warzone hacks are used to optimize the fun factor of the game to make it more fun to play. This makes the game less tedious so that the gamers can enjoy the fun part without worrying about the time. The fun of gaming is largely due to the interaction with other players and this is possible only when one is using the best strategies. There are thousands of online gaming communities and to make gaming more fun, finding out the secret strategies of other players is a great way to enjoy the fun and challenge.

While playing a game, players feel engrossed and engaged with the game. This is only possible when the player finds out all the tricks to win the game. However, many of the players do not have the patience or the expertise to know how to make the game interesting. Hence, they rely on various gaming tips for the PC to get the edge over their rivals and emerge as the victor.

Most of the gaming tips provide detailed information on the gaming software and how to find the secret strategies to make the game much more exciting. However, the first thing you need to do is to choose a game that does not require any cheats. This will help you a lot to save time and money. Once you start playing the game, you will realize the fun only when you start getting money and items through various techniques. The money that you earn can be used to buy new weapons and items to give your characters more power and eventually defeat the enemies.

Hence, to make the game interesting, you need to find out the secrets and loopholes which will enable you to make your game much more exciting. Many gaming sites offer secret codes and cheat to enable you to enjoy the game more. However, it is always better to use these cheats with the permission of the gaming site. You should never share the secret codes and cheats with anyone in any circumstances because this might have disastrous consequences on the account you are trying to play. Thus, it is advised that you don’t reveal any gaming cheat code to any person.

Gaming is fun. It provides you a chance to test your skills against rivals and friends who like to play free games online at any time of the day. If you are interested in playing games, then make sure you know the secrets that can make the games much more interesting. If you are having a good time playing and exploring the game, then you will not want to stop playing even after completing it.

Need a house loan but have a bad credit score? Here are some pointers
Carter Black Business, Finance
Need a house loan but have a bad credit score? Here are some pointers
CIBIL Score – Check Home Loan CIBIL Score, Eligibility, Benefits & How to increase CIBIL | Bajaj Finserv

Buying a house and starting a family is perhaps one of the most common desires. It will be tough to discover someone who does not want to live in his or her own home. However, in most parts of the country, the costs of apartments, flats, and villas are exorbitant. As a result, most people cannot afford to buy a house with their yearly salary or savings and must apply for a home loan to do so. Consumers may now get a home loan with a low credit score from a variety of commercial and public sector lenders in India.

Bad Credit Home Loan Overview: 

In order to qualify for a home loan, consumers must have a strong credit score. However, many people do not have a positive credit history since they are unable to repay their obligations owing to financial difficulties. It is undeniable that persons with weak credit have a tough time obtaining a house loan. They are viewed as a high-risk group by banks and financial institutions, which are hesitant to extend loans to them. As a result, such individuals must seek out alternate means of obtaining the necessary funds to purchase a home. Even though it is challenging, getting a home loan with a low credit score is not impossible.

How Can Someone With Bad Credit Get a Home Loan?

If you have a low credit score, the first step you should take is to try to pay off your bills so that your credit score will increase over time. You can apply for a house loan jointly with your spouse or wife if they have a decent credit score since this will boost your chances of getting the loan granted. If you’ve defaulted on a loan or credit card, work out a deal with the bank or financial institution, pay the settlement amount, and get a No Objection Certificate (NOC). It would be easier for you to apply for a house loan once you have received the NOC. Also, double-check your home loan application status to make sure there are no inconsistencies and that it accurately reflects your current credit history.

Approving the bank with which you have a savings account and deposits is the easiest option to receive a loan with low credit. They are more likely to issue you a loan because you have been a loyal customer for a long time. It will also help if you have a significant quantity of assets with them, including account balances, recurring deposits, and fixed deposits, among other things. They are also more likely to provide you with favorable interest rates.

When applying for a home loan with a bad credit score, keep the following in mind:

A negative credit house loan will undoubtedly provide you with several benefits. It does, however, come with a number of drawbacks. If you do not make your payments on time, your credit score will suffer even more damage, and you may be unable to acquire credit in the future. As a result, you must exercise extreme caution and make sure that you pay your loan EMIs on time, every time. You can choose auto-debit and keep your bank account filled in advance so that the EMI is automatically deducted from your account every month.

Bottom line

Customers with a poor credit score have a hard time obtaining a house loan or any credit-line approved because lenders consider them dangerous. If a consumer is unable to meet the conditions set out by the lender or other financial institution, his or her prospects of receiving a loan are further diminished. Customers who know their credit score may progressively improve it over time, however not knowing your home loan application status leaves you uninformed of your financial status and may make it difficult to obtain a loan or credit card. It is strongly suggested that you know your credit score well in advance of applying for a house loan.

A History Of The Banking Industry Between Then And Now
Carter Black Business
A History Of The Banking Industry Between Then And Now

Banking in the past was not the same closely monitored and regulated business that it has become today with all the new technological advancements and new modes of payment like credit card payment emerging. Instead, banks operated like free markets where anyone could get into or out of the banking business without restrictions. 

A goldsmith is considered the first person to have done banking in the strict sense of the term in medieval Europe. Traditionally, goldsmiths kept their possessions in strong vaults to protect them from theft, and the residents of the town would rent the locker from goldsmiths to safeguard their money. The goldsmiths, therefore, started taking deposits, and this was in a way the birth of modern banking.

Over time, the goldsmiths realised that the deposits were usually far more than the withdrawals. Therefore, they started lending out the money they held in deposit even though it did not belong to them. This became useful for people who wanted to bill pay or buy something for which they did not have enough money at the time. It gave rise to the second primary function of modern banking, lending money.

In the modern era, money lending transformed into banking. Taking deposits and making loans became the usual business of institutions now called banks. The depositors now did not need to pay a fee to the banker to safeguard their gold. Instead, they received compensation in interest to keep their excess gold with the bankers.

It was the time of unregulated banks. Banking during this time was entrepreneurial. Anyone could set up a bank and enter the business, there was no regulation, and no license was required. This system continued till the 1600s and had become a big business.

As banking evolved, people realised that carrying large amounts of gold over long distances was unsafe and inconvenient. However, as trade and commerce expanded, it became necessary to have money long distances. So, it gave rise to banknotes issued by Private Banks. The notes were a receipt for gold deposited at the bank and which people could withdraw if the token were present.

To bring order, central banks came into existence. Central banks were banks created by a unique charter by the government and acted as bankers to the government. In addition, they were responsible for the proper functioning of other banks within their domain. Licenses, therefore, became a prerequisite to doing business in the banking industry.

Furthermore, the fractional reserve system has become an important development in the modern banking system. It translates into bankers needing to keep only a fraction of the funds on deposit.

Earlier, there was a requirement to hold a certain amount of gold on deposit. However, nowadays, banknotes from the reserves are based on which more banknotes are issued. Therefore, in some banks, their reserves are excessive, while in others, they are deficient. Because of this, banks trade their reserves on interbank markets.

Banking has undergone a tremendous change over time, we can see that especially with the new phenomenon of banking applications on mobile phones like a bill payment app. The fundamental nature of banking has drastically changed from safekeeping to money lending and now to fractional reserve banking.

Why Are Healthcare Call Centers Important in the Medical Industry?
Uncategorized
Why Are Healthcare Call Centers Important in the Medical Industry?

As the world persists in struggling through a deadly virus (coronavirus), almost every industry has had to move to call center operations. This has been pretty helpful in the medical industry. Many call centers for medical practices have had to arrange agents to work from home when dealing with the increased traffic, too.

To deliver the extent of service their customers have come to expect, medical service providers lean significantly on their call center representatives and the platform they utilize.

First, let us learn about some common communication challenges in the medical field that can result in great problems.

1. Poor data management

Communication failures occur while a patient is transferred from one healthcare provider to another who is not correctly briefed about the patient’s situation. The reason can be that the patient’s healthcare data is not updated or shared with the ideal person.

2. Poor patient communication skills

Useless policies and processes can prevent contact center representatives from connecting with a patient accurately. There can be a possibility that your health care contact center is not making the best usage of interpreters, and your calls are not being resolved on time due to language barriers.

Healthcare Call Center Best Practices

Here is a “hospital call center best practice” list that is enough to make any patient satisfied when avoiding expensive healthcare issues:

1. Update the communication systems

Using the most effective healthcare contact center practices implies utilizing an outstanding medical care customer relationship management or CRM for assisting your call center for medical practice. CRM in healthcare industry helps the healthcare staff make appointments, share prescription details, handle documents, etc.

2. Keep an eye on the quality of the call

To ensure that your healthcare contact center service standards are being maintained, keep an eye on the call quality. Try to record every inbound and outbound call and ensure that the patient queries are routed to the correct departments. Also, remember to ask for feedback from your contact center representatives.

3. Increase understanding in patient communication

The most helpful contact centers are created by agents who understand how to set up healthy relationships with patients and show empathy. Your agents should be good listeners, respect the patients, let patients ask questions, and value patient priorities.

The patient portal is another essential tool in the medical field. See why patient portals are important in healthcare to know more.